Frequently asked questions

INSIDE Beauty Salon is on the ground floor of The Mall on Jumeira Street, Retail 10, in Umm Suqeim 3, Dubai — just minutes from the iconic Burj Al Arab. The location is easy to reach from across Jumeirah, Umm Suqeim, Al Sufouh and Madinat Jumeirah, with mall parking available directly on site so you can arrive relaxed and unhurried. We are open every day from 10:00 in the morning until 10:00 at night, which makes it simple to fit an appointment around work, school runs or a quiet day to yourself. If you are travelling to us for the first time, message us on WhatsApp and we will share a live map pin and clear directions to the entrance. You will find us in a calm, elegant space designed for comfort, with complimentary teas and fresh smoothies while you are with us.

You are welcome to walk in, and we will always do our best to look after you on the spot. That said, INSIDE is a busy salon and our most requested specialists — particularly for Russian manicure, colour, lash extensions and permanent makeup — often book out days ahead, so we strongly recommend reserving your time in advance. The easiest way to book is through WhatsApp: send us the service you would like, your preferred day and roughly what time suits you, and we will confirm the first available slot with the right specialist for you. Booking ahead also lets us set aside enough time for treatments that should never be rushed, such as colour corrections or extensions. If your plans change, simply message us and we will happily move your appointment to another day that works better.

Yes. INSIDE is a dedicated ladies beauty salon, and our space is reserved exclusively for women so that every guest feels completely comfortable and at ease. Our team of female specialists covers hair, nails, brows and lashes, permanent makeup, body treatments and occasion makeup, all under one roof. We have built the salon around a quiet, considered atmosphere rather than a rushed production line — warm lighting, a relaxed pace and a genuinely personal approach to each guest. Whether you are coming in for a quick manicure on your lunch break or settling in for a full hair transformation, you will be cared for by professionals who take real pride in their craft. Many of our guests are Russian and European residents of Jumeirah, and our specialists are used to working with a wide range of hair types, skin tones and personal styles.

If your hair feels dry, brittle or over-processed, we have several professional systems designed to rebuild it from the inside out. K18 works at a molecular level to repair bonds broken by colouring, heat and chemical services, while Tokio Inkarami restores strength and shine to hair that has lost its elasticity. For deep nourishment we offer the Hair Filler by Nashi and our Hair Serenity treatment, and Keratin smooths frizz for a sleeker, more manageable finish. The right choice depends on your hair length, history and goals, so our stylists will assess your hair before recommending a plan rather than selling you the most expensive option. We only use trusted professional products, and we are honest about what your hair genuinely needs. Message us a photo on WhatsApp and we can suggest the most suitable treatment and an approximate price before you visit.

Every new guest at INSIDE enjoys 15% off their first visit, and it applies across all of our services — hair, nails, brows and lashes, body treatments and makeup. There is nothing complicated to claim: simply mention that it is your first time with us when you book or when you arrive, and we will apply the discount to your bill automatically. It is a thank-you for choosing us and a relaxed way to try a service before committing to a longer treatment plan. The first-visit offer is separate from our seasonal packages, such as the Ramadan styling and ritual offers, so do ask which option gives you the best value for what you have in mind. If you are planning several services in one visit, message us on WhatsApp first and we will help you build the most cost-effective combination.

INSIDE is built around one idea: beauty enjoyed in genuine comfort. Set in the heart of Jumeirah near the Burj Al Arab, the salon pairs a refined, calm interior with a deliberately personal approach, so you are never just another booking in a busy diary. Our specialists are experienced professionals — several with five to ten years behind the chair — and they work only with trusted products and current techniques rather than shortcuts. We also believe the small touches matter, which is why every visit includes a carefully chosen selection of aromatic teas and fresh fruit smoothies while you relax. From precise Russian manicures to full colour transformations and long-lasting permanent makeup, each treatment is performed by expert hands with attention to detail. The result is a salon that feels less like a quick stop and more like a quiet, indulgent escape from the day.